LONGi launches ‘One Module One Code’ identity system to ensure full lifecycle customer value

Global News
2022.03.16

Adhering to its core concept of ‘Customer Value First’, LONGi continues to ensure that quality practices are incorporated at every stage of production and application, so as to achieve the dual enhancement in LONGi brand equity and customer satisfaction. With this in mind, the company has introduced a new system known as ‘One Module One Code’, which attaches a specific anti-counterfeiting QR code to each of its modules. This represents major progress in the smart management provided by LONGi Lifecycle Quality.

System facilitates anti-counterfeiting

The new system, attaching its unique code to module nameplates, effectively supports anti-forgery and provides an enhanced digital product experience. Clients are able to verify the authenticity of LONGi modules and check product documentation by simply scanning QR codes and the system also allows post-sales requirements to be handled more efficiently. Scanning the module nameplate enables a client to access detailed product data such as module type and level, product certification, electrical parameters, product specification and warranty. 

Interactive customer service

On the client side, the ‘One Module One Code’ system optimizes the interactive experience. On the manufacturing side, the system facilitates LONGi’s digital upgrade by providing a data foundation, making anti-counterfeiting verification more accessible and standardizing market management. The transparency and traceability of the system endow product reliability with a digital combination lock, further enhancing quality control and the user experience of LONGi products.

About LONGi

Founded in 2000, LONGi is committed to being the world’s leading solar technology company, focusing on customer-driven value creation for full scenario energy transformation.

Under its mission of 'Utilizing Solar Energy, Building a Green World' and brand philosophy of 'Steadfast and Reliable Technology Leadership', LONGi has dedicated itself to technology innovation and established five business sectors, covering mono silicon wafers, cells and modules, commercial & industrial distributed solar solutions, green energy solutions and hydrogen equipment. The company has honed its capabilities to provide green energy and has, more recently, also embraced green hydrogen products and solutions to support global zero carbon development. www.longi.com