LONGi Green Energy Technology Co., Ltd. ("LONGi") remains steadfast in upholding our core values of "Reliability, Value-Added, Delight" while driving sustainable development in the photovoltaic industry through premium products and services. We maintain the highest standards of integrity and compliance in all engagements with shareholders, employees, and partners, ensuring the protection of all stakeholders' legitimate rights and interests.
I. Fundamental Commitments
1.LONGi maintains zero tolerance toward illegal and non-compliant conduct, expressly prohibiting all forms of corruption, bribery, and fraudulent activities.
2.We encourage employees and stakeholders to report any misconduct involving corruption, bribery, or other violations that may compromise the interests of LONGi or its stakeholders.
3.Our comprehensive complaint mechanism is aligned with international standards including the UN Convention Against Corruption, OECD Anti-Bribery Convention, and ISO 37001/37301 management systems.
4.LONGi ensures strict confidentiality for all submissions and expressly prohibits retaliation against complainants. Verified retaliation will result in disciplinary action, with criminal offenses referred to judicial authorities.
II. Available Complaint Channels
LONGi provides diverse channels for submitting complaints. We encourage real-name reporting while also accepting anonymous submissions. The Company guarantees objective and impartial investigation and handling of all reports. The specific complaint channels are as follows:
1. WeChat Mini Program
LONGi Qingfeng Complaint Acceptance Center WeChat Mini Program
2. WeChat Official Account
Sunshine LONGi WeChat Official Account
LONGi Qingfeng
Sunshine LONGi
3. Tel
0086-029-84193391
(+86 )18089282003
4. Email
audit@longi.com
compliance@longi.com
5. Mail and In-person Submissions
Audit Supervision Center, LONGi Green Energy Technology Co., Ltd., No. 8369 Shangyuan Road, Economic and Technological Development Zone, Weiyang District, Xi'an City
III. Complaint Handling Principles
All cases are handled through legally compliant procedures ensuring:
1.Evidence-based investigations initiated through proper channels
2.Restricted access to case information on a need-to-know basis
3.Conclusion-based actions with appropriate feedback mechanisms
IV. Non-Retaliation Assurance
LONGi strictly prohibits any form of retaliation against complainants. Violations will result in:
1.Internal disciplinary measures for employees
2.Judicial proceedings for criminal offenses
For detailed procedures and scope, please refer to Complaint Policy and Procedures.